Last modification on July 5, 2016
- Cookies: all information mentioned in a file and allowing storing and analyzing the navigation data. They are inserted during the navigation on a website on the user's hard drive via the server of the website, then re-used for subsequent connections. Cookies allow then the website to analyze the navigation habits of the user in order to improve the navigation ;
- Personal data: any information relating to an identified or identifiable individual. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or by the gathering of several information inherent in its physical, physiological, economic, cultural or social identity.
Article 1. Field of application
Article 2. Collected data
The HIVENCY company collects data which are directly communicated by users or collects data under its own power.
The data collected by the user are :
- The identity related data (surname, name, address, telephone number, gender, age…) ;
- The data useful to the Customer loyalty (favorite brands, hobbies, job, products that the user wishes to receive, other supports of online communication used, sponsoring) ;
- The data used for the management of the trade relation (sending of newsletters) ;
The data collected by the HIVENCY company through the social networks :
- Identification data (biography of the social network account, inspiration of the account) ;
- Data on personal life (number of subscribers, amount of likes for the publications, average amount of comments).
Article 3. Methods and purposes of the personal data collection
The collection of the user's data by the HIVENCY company has prior purpose to improve the customer service, the marketing, the advertisement and the adaptation of the offer to the customer's needs.
The collected data enables then the HIVENCY company to :
- Create a customer account for anyone wishing it ;
- Define the interests and needs of the users in order to provide suitable products ;
- Provide a personalized and interactive use of the hivency.com website ;
- Offer an effective online sale service ;
- Allow the access to all functionalities of the hivency.com website.
If the user communicates with the HIVENCY company its e-mail address, the said company is entitle to use it for administrative or information purposes (example: sending of the newsletter).
Article 4. Conditions of processing and storage of personal data
Where the HIVENCY company collects data, they may be subject to a process, naming it may be used, conserved, adapted, analyzed, and destroyed by the HIVENCY company. The information is hold during the time required to fulfill the aim of the processing.
Data are collected via a secure connection to Application performing interfaces (Interfaces de programmation applicatives, or API) as Google, Twitter or Instagram.
Data is then hosted on a secure server of the AMAZON WEB SERVICES company.
Article 5. Transfer of personal data
The data collected by the HIVENCY company are not subject to any transfer to other companies than the HIVENCY company, nor to any commercial partner of the HIVENCY company. They are exclusively collected for the activity of the HIVENCY company on its hivency.com website.
Article 6. Right to access and rectify data
They may request to update their data in order to ensure their accuracy at any time. In accordance with the law No. 78-17 of 6 January 1978 on computing, files and freedoms, the users has a right to access, modify, rectify and suppress all information about them at any time. The customer may exercise this right by proving one's identity and by writing to HIVENCY, 2 Bis Rue Dupont de l'Eure, 75020, PARIS.
Article 7. Security and data recipients
The HIVENCY company makes every effort to ensure the protection and the security of customer and users of the hivency.com website data. To this end, the HIVENCY company conducts legal audits regularly. A secure connection manage the online data collection.
Once they are collected, data are hold on a server of the AMAZON WEB SERVICES company. The unique recipient of data is the HIVENCY company and its employees who are expressly entitled to have access to it by a secure identification method.
Article 8. Conflict resolution
The HIVENCY company implemented the necessary systems to manage the written user's claims in relation with their own data.
If there were a dispute relating to the collection of personal data unsolved amicably between a user and the HIVENCY company, it will cooperate with the competent authority for a satisfactory solution for the parties.
Article 9. Contact
- An e-mail to the following address : email@example.com;
- A written letter to the following address : HIVENCY, 2 Bis Rue Dupont de l'Eure, 75020 Paris